Changing the inspection industry

Industry: Financial Services

A new mobile app allows policyholders to conduct a property inspection on their own. Providing photos and answers to a series of customized questions, a policyholder completes the inspection themselves rather than requiring an inspector to enter their property.

An inspection in the palm of your hand

Rather than requiring an inspector to enter the property, a policyholder answers a series of questions and takes a series of photos. The questions and photos are specific to their policy and are submitted directly to their carrier.

Services used:

Customized branding

All branding, questions, and photo requests are customized to the insured’s policy and include dynamic questions which differ based on the policyholder’s responses.

Project features

Unique experiences

Each policyholder is given a unique link to their self-inspection which is activated when the user downloads the app.


What AFIRM has to say about
working with us

Steve Heston

Executive Vice President

“This was definitely one of the best experiences I’ve ever had in dealing with any type of provider. True Impact did a phenomenal job of managing the project, delivering on schedule, and staying on top of everything. I wish we had more projects to give them.“

Chad Beadles

Associate Vice President of Loss Control

“True Impact’s app greatly assisted our company in navigating the uncertainty of the market through COVID. The market is still warming up to new methods of performing inspections, but the carriers see this potential and have been very impressed with what the app can offer their clients.”

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